TRACKDOWN
How it works

From first call to live tracking, without the runaround

Here's exactly what happens after you reach out — no vague 'onboarding process,' just the four steps and what to expect at each.

01

Consult

A short call to understand your fleet size, vehicle types, and whether AIS-140 applies. You get a device recommendation and quote — not a sales script.

02

Install

Our install network fits trackers and dash-cams at your location or a partner garage. Single vehicles are typically done same-day; multi-vehicle fleets get a scheduled rollout plan.

03

Activate & train

We activate your dashboard, load your vehicles, and walk dispatchers and drivers through the platform and mobile app so day one isn't a learning curve.

04

Ongoing support

AMC coverage, firmware updates, and a support line that answers — with renewal reminders so you're never caught non-compliant or unsupported.

Install network

Indore-based, built to cover your fleet

Installation is handled by our trained network, based out of Indore and coordinated for fleets across Madhya Pradesh and other states we support. For multi-city fleets, we schedule installs at each vehicle's location so trucks and buses don't need to come off route.

Tell us your fleet's locations when you request a demo and we'll confirm install coverage and timing before you commit.

Onboarding

Training for dispatchers and drivers

A dashboard nobody knows how to use doesn't protect your fleet. After activation, we walk your dispatch team through alerts, geofences and reporting, and give drivers a short walkthrough of the mobile app and what triggers an SOS or alert.

Enterprise accounts get a dedicated onboarding session and reference documentation for new hires.

Support SLA

We respond within 2 business hours on support requests, with priority handling for Enterprise accounts. Reach us by phone, WhatsApp or the dashboard support panel — whichever's fastest for you.

Ready to book your install?

Tell us your fleet size and location — we'll confirm timing and get you scheduled.